The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES) Review

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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES) ReviewWhether involved with improving products/processes within a business or coaching little league baseball, The Improvement Guide provides a practical and fundamental approach for improving performance. The book serves as an excellent reference for those involved with change, specifically, change that will result in improvement.
A few of the items from the book which ring in my mind continuously include:
Improvement can be viewed as a science (in fact, some of us do!).
Three questions provide the framework for improvement: 1.What are we trying to accomplish? 2.How will we know if we if a change will result in an improvement? 3. What changes can we make that will result in improvement?
While there are many opportunities to change, there are only 70 change concepts (included in the Appendix) available to us today.
Any system for improvement will include five activities: 1.Establishing and communicating the purpose of the organization/team. 2.Viewing the organization/team as a system. 3. Designing and managing the a system for gathering information for improvement 4.Planning for improvement and integrating it with business planning. 5. Managing individual and team improvement activities.
Leaders are required to implement change that will result in improvement and they draw their power from three sources (the informal leader gets his/her power from sources 2 and 3 below). 1.Authority or position 2.Knowledge 3.Personality and persuasiveness (caring about people)
These items and many more, are introduced in the book via an easy-to-understand model that uses proven methodology for developing, testing, and implementing change that produces specific, identifiable improvements.The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES) Overview

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