Showing posts with label creativity. Show all posts
Showing posts with label creativity. Show all posts

Persuasive Advertising: Evidence-based Principles Review

Persuasive Advertising: Evidence-based Principles
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Persuasive Advertising: Evidence-based Principles ReviewThis book is outstanding. I have recommended it to my friends who own businesses.
Armstrong, a professor at Wharton, hints in the book that he was trying to create an improved, updated, more scientifically sound version of Ogilvy on Advertising. He succeeded.
What I like:
-The writing is concise and interesting.
-His principles are surprising.
-He describes the principle, then cites research and case studies that solidify the principle in your mind. E.g., Downy first didn't follow the principle. Then Downy changed the ad to follow it, and found that 20% more people remembered the ad, and those people had 30% higher buying intentions.
-He values methodologically sound science. Where a principle is not supported by studies yet, he'll say something like, "This principle is only received wisdom in the advertising industry. It deserves closer study."
I rely heavily on this book while writing copy for my business's website. I can't recommend it highly enough.Persuasive Advertising: Evidence-based Principles Overview

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Brainsteering: A Better Approach to Breakthrough Ideas Review

Brainsteering: A Better Approach to Breakthrough Ideas
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Brainsteering: A Better Approach to Breakthrough Ideas ReviewAs the number of books about idea generation and innovation grows, it becomes more and more difficult to differentiate the books and their messages. Many, at first, paid homage to Alex Osborn and the other people who laid the foundations for business creativity and innovation. Lately, it has become more popular to point out all of the shortcomings of the creative problem solving approach as described by Osborne, and especially lay all the problems of innovation at the feet of that favorite whipping boy, the ubiquitous brainstorm.
It should come as no surprise to anyone, anywhere, that a frequently used technique like brainstorming is often poorly applied or misused. Even less surprising in today's environment is the discovery that some executives use brainstorming as a means to their own agendas, or that teams don't spend enough time preparing to generate ideas. If these "revelations" are news to you, you've missed quite a bit of the commentary on innovation.
So, what are we to say about "Brainsteering", the new book from Kevin and Shawn Coyne? The subtitle promises "A Better Approach To Breakthrough Ideas". The Coyne brothers present Brainsteering - their title for their approach to idea generation - as if it were wholly new and completely different. But the approach they describe is what most innovation practitioners would recognize as simply good idea generation methodology.
The Coyne brothers, like others who have written about idea generation recently, take great pains to identify all that's wrong with a traditional brainstorm. They recognize that executives may have unstated agendas, and that different power levels in a brainstorm may result in pre-conceived ideas. They point out that some people are more likely to dominate a discussion, while others for various reasons don't voice their ideas, or don't intend to share ideas at all. Further, they point out that many idea generation sessions are poorly planned, and many participants don't understand the goals of the idea generation session they've been invited to. So far this is fairly normal.
The Coyne brothers go further to state that much of Osborn's thinking and methods are incorrect. For example they point to research that shows that people are more creative individually than in a group. The Coyne brothers spend some time "debunking" what they claim are the general brainstorming approaches advocated by the general innovation community, most of which pull from Osborn's methods. However, the paper tiger they build would be unrecognizable to most innovation practitioners and many executives in Fortune 500 firms. While some firms run poorly organized, poorly planned brainstorms that are driven at the whim of the executives or the most boisterous participants, those sessions represent a small minority of the brainstorming sessions that occur every day. Further, there are strong rationales for group ideation, including the fact that most of the very creative people in an organization aren't always in tune with the needs and practical realities of bringing a product to market, and even if one person has a great idea, it takes many people to make an idea a reality as a product or service. The brothers don't comment on these facts, and seem to miss entirely the growing emphasis on "open" innovation, which isn't mentioned as a way to generate and capture ideas. In fact the book doesn't mention several of the emerging trends in innovation and creativity, open innovation being just the most important. In fact the brothers don't define innovation, and don't adequately distinguish between concepts like "incremental" and "disruptive" ideas. Further the brothers ignore other idea generation techniques, such as brainwriting, SCAMPER, analogies and so forth, that downplay the "dominance" issue. It's as if experts in a field didn't pay proper homage to the existing craft, and try to repackage good practice as a new vision.
The "big idea" in Brainsteering is the idea that a session should be effectively scoped and framed with Right Questions (their capitalization, not mine). These Right Questions are meant to ensure the team is focused on an important, relevant goal and the scope is well defined. The brothers go on to demonstrate the use of logic diagrams to show how the scope and planning should be MECE (mutually exclusive completely exhaustive). In other words, explore all the opportunities, especially the ones that aren't being explored by competition.
What's amazing is that the book presents this thinking as if it were new. The brothers don't reference any leading thinkers from the innovation or creativity space, other than to debunk Osborn. If they did any reading in the space, it doesn't show. Individuals like Tim Hurson, who wrote Think Better, or Keith Sawyer who wrote Group Genius, have both covered the points the Coyne brothers make in great detail. Of course Roger von Oech and other writers who focus on creativity have addressed many of these same issues. A quick glance at Slideshare lists hundreds of PowerPoint presentations on good idea generation practice which will look very familiar to what the Coyne Brothers propose. Here's a PowerPoint deck
[...] I placed on Slideshare in 2008, which points out the importance of pre-work, "framing" the idea generation session and excellent facilitation. There's really very little that's new in this book.
The book is eminently readable and should appeal to a wide audience of innovation practitioners and people who are new to innovation. The approach it lays out is a well-proven approach to help individuals or teams generate ideas and gain better ideas. What is unfortunate is that the book doesn't acknowledge the fact that little in the book is new or different. The book basically recaps good idea generation practices as if these practices didn't exist or weren't recognized, and completely fails to acknowledge much of the good work underway in existing innovation firms, and for that matter in many Fortune 500 firms. I suppose that the reason the book ignores much of what is happening in the innovation and creativity space and claims to introduce a completely new and different method is that will distinguish the book from others on the innovation shelves.
So overall a very readable book that claims to present some radically new thinking but in reality documents what most of us in the innovation and creativity space will recognize as best practices for running an idea generation session, which manages to completely ignore several rapidly growing trends in idea generation and management, the most important of which is "open innovation". At the minimum it would have been great for the authors to acknowledge much of what is being done well, every day in many firms where idea generation is concerned, or to have tipped their hats to all of the great work and research that has gone before them, that their work directly or indirectly is based on. I think Think Better
(http://www.amazon.com/Think-Better-Innovators-Productive-Thinking/dp/0071494936/ref=sr_1_1?ie=UTF8&qid=1299012728&sr=8-1) offers a better model for facilitation and Group Genius
(http://www.amazon.com/Group-Genius-Creative-Power-Collaboration/dp/0465071937/ref=sr_1_1?s=books&ie=UTF8&qid=1299012764&sr=1-1) is better at group creativity.Brainsteering: A Better Approach to Breakthrough Ideas Overview

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Perfect Pitch: The Art of Selling Ideas and Winning New Business (Adweek Books) Review

Perfect Pitch: The Art of Selling Ideas and Winning New Business (Adweek Books)
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Perfect Pitch: The Art of Selling Ideas and Winning New Business (Adweek Books) ReviewI have to disagree with the previous review. Perfect Pitch is a powerful call to arms to the lost art of presentation writing and, more importantly, making compelling arguments. It made me realize some bad habits I've fallen into which need correcting and the need to take back control from technology.
I think the most powerful point in the book is the need to build the two minute argument for any presentation before you fire up PowerPoint.Perfect Pitch: The Art of Selling Ideas and Winning New Business (Adweek Books) Overview

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Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era Review

Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era
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Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era ReviewHenry Chesbrough literally "wrote the book" on Open Innovation years ago. Today (2011 timeframe) every firm is trying to understand how to gain more ideas from customers and business partners, and frankly, few have really figured it out. And that's just focused on product innovation and the pipelines and structures that Chesbrough introduced in his first book. Which makes Open Services Innovation interesting and problematic at the same time.
Problematic because so many firms are just really beginning to understand "open" innovation, and taking small steps to understand how to best interact with customers and partners. That means that the graduate level class of open services innovation is valuable, but probably beyond many firms at this point. After all, asking a firm to innovate around services or business models is difficult, and asking them to use open innovation is difficult. Combining the two is a huge leap for many firms. I suspect that this book will become really popular in three to five years, once the frameworks for open innovation have been accepted and become more established.
The book is interesting because it assumes that the reader is familiar with and has implemented some aspects of open innovation, and it spends far much more of its time and focus on service and business model innovation. In fact it does a lot of what White Space Innovation by Mark Johnson did, only without Johnson's framework. The book is valuable because it discusses innovation in areas where many firms are only getting started - innovation in processes, services, business models and customer experiences. So in that regard, a firm or individual new to innovation can pick up the book and ignore the "open" aspects, which are relatively few, and learn a fair amount of innovation in services, business models and experiences, which is equally valuable and in fact is probably best suited for many firms.
The book also points out what I consider to be a real problem with book publishing. Chesbrough has a good idea and conveys it in four or five solid chapters. After that, he is forced to stretch the material to consider Open Services Innovation for Large firms, Open Services Innovation for Smaller Firms, Open Services Innovation for Services Industries, and so forth. I don't think these concepts add a lot to the discussion and they feel like filler in order to stretch the content to legitimate book length. You can get all the value you need from this book by reading the first 130 pages. That's not a critique on the content, but a comment on the format and the expectations of a publisher.
Chesbrough is to open innovation what Christensen is to innovation in general, and his concepts and ideas are spot on. What's possibly unfortunate about this book is that he is covering a subject that is akin to quantum physics for many firms, who are still trying to get the grasp of the Newtonian Physics of simple, open innovation. Many firms will buy this book, but I suspect most of them won't be able to use it effectively until they have a better grasp of "open" innovation, unless they toss out the open focus and think through innovation around services and business models.
One brief complaint - Many open innovation practitioners fail to communicate effectively that Open Innovation is a generic term for a number of different approaches to working with clients and customers to gather and manage ideas. You can see different types of Open Innovation in IdeaStorm, from Dell, IdeaJams, from IBM, Innovation Contests like the X-Prize, technology transfer organizations and solution providers like Innocentive. Be careful when considering Open Innovation, as it is only a catchall phrase for a lot of different tools and techniques, which have different applications and different downstream implications. I wish that authors writing about Open would address this. I've written a short chapter on this in the book A guide to Open Innovation and Crowdsourcing edited by Paul Sloane: [...]Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era Overview

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